Pigeon Forge, TN (July 14, 2020)
With nearly a month of learnings from operating in the current pandemic environment, Dollywood officials have made operational adjustments designed to make trip planning simpler. Based on strong guest satisfaction scores and stellar guest reviews about the park’s operating environment, Dollywood no longer requires guests to make reservations prior to their visit.
“With the favorable feedback from our guests and the confidence our management team has in being able to continue to provide a satisfying experience for our guests, we are going to make it simpler and easier to visit the park without prior planning by removing the current reservation requirement,” explained Craig Ross, The Dollywood Company President. “Guests are sharing their praise for the extensive efforts we are making during this pandemic. They are telling us they enjoy the shorter wait times, and that they find it easy to spend their day with us.”
Additionally, one-day tickets and multi-day tickets are now valid for a five-day window following the original selected date. This means that if a visitor’s plans must change at the last minute—or if the weather doesn’t cooperate—they may visit at another time during the ticket window. A paid ticket guarantees access to Dollywood and Dollywood’s Splash Country.
To maintain social distancing, passholder reservations are still required at Dollywood’s Splash Country.
Additionally, after a number of impressive national awards received in 2019, Dollywood again has been nominated for a number of categories in USA Today’s 10 Best Readers’ Choice Travel Awards. The contests, which are now live, run through Monday, July 20 at 11:59 p.m.
Fans of Dollywood are encouraged to vote every day from each of their devices. A page with links to each voting page can be found at www.dollywood.com/vote.
The Dollywood Company properties and attractions featured in the voting include:
– Best Amusement Park- Dollywood (currently ranked sixth)
– Best Outdoor Water Park- Dollywood’s Splash Country (currently ranked fourth)
– Best Amusement Park Hotel- Dollywood’s DreamMore Resort and Spa (currently ranked third)
– Best Roller Coaster- Lightning Rod (currently ranked seventh)
– Best Amusement Park Entertainment- Dreamland Drive-In (currently ranked fourth)
– Best Amusement Park Restaurant- Aunt Granny’s Restaurant (currently ranked second)
Dollywood opened June 15 for its 35th anniversary season. Guests can currently experience the breathtakingly beautiful Flower & Food Festival presented by Covenant Health. During this spectacular event, guests can explore larger-than-life plant sculptures adorned in half-a-million colorful flower blooms. These colossal displays reach heights up to 14 feet and create breathtaking displays celebrating the spirit of the Smoky Mountains. Floral carpet beds envelope walkways, embellish buildings and fill flowerbeds throughout the park.
Dollywood also remains open until 9:30 p.m. on Friday and Saturday evenings through August 1, with a fireworks show to put an exclamation point on the evening. The park closes at 8 p.m. Sunday-Thursday.